BD Baje Privacy Policy — Our Commitment to Protecting Your Data

This Privacy Policy BD Baje (bdbaje.im) applies to the website, mobile app, and all associated services. By using any BD Baje service, you automatically agree to this Privacy Policy.

We believe privacy is a fundamental human right. That is why data protection has been at the core of BD Baje's product development from day one — not as an afterthought. This policy has been drawn up in accordance with Bangladesh's Digital Security Act and international data protection standards (GDPR).

If anything in this document is unclear or you have questions, reach out to our support team — we're always ready to help.

BD Baje only collects information that is necessary to provide our services. The data we collect is outlined in the table below:

Data we do not collect

• Full bank card numbers or CVV details are never stored on our servers.
• Your social media passwords or login details for any third-party account.
• Sensitive information such as religious identity, political views, or medical history.
• No unnecessary biometric data.

BD Baje collects data through various methods, always with your knowledge:

3.1 Direct Collection

• Registration form: Information you provide directly when creating your account.
• KYC verification: Documents uploaded for identity verification.
• Payment Transactions: Information provided during deposits and withdrawals.
• Support contact: Messages sent via live chat or email.
• Surveys & Feedback: Only if you participate voluntarily.

3.2 Automatic Collection

• Log data: Platform access time, IP address, and device information.
• Cookies: Browser cookies that remember your preferences and session.
• Usage patterns: Analytics data on which pages were viewed and for how long.

BD Baje uses your data only for specific, transparent purposes. We never misuse it:

• Account Management: Creating and maintaining your account.
• Identity Verification: Age and identity verification in compliance with KYC requirements.
• Payment Processing: Deposits, withdrawals, and bonus settlements.
• Fraud Prevention: Detection and prevention of suspicious activity.
• Customer support: Responding to complaints, queries, and support requests.
• Legal compliance: Meeting regulatory requirements.
• Service Improvement: Analytics to improve the platform experience.
• Personalised Offers: Relevant offers tailored to your preferences (you can opt out at any time).

One of BD Baje's strictest policies is — Your data is never sold. Ever. However, limited information may be shared in specific circumstances:

5.1 When Data May Be Shared

• Payment processors: With bKash, Nagad, and Rocket — solely to process transactions. These providers also adhere to strict privacy policies of their own.
• Legal Obligations: Court orders or lawful requests from regulatory authorities — limited to information strictly necessary.
• Fraud investigation: With law enforcement agencies — for specific, ongoing investigations.
• Technology partners: Our security and hosting providers — bound by GDPR-compliant agreements.

5.2 When Data Is Not Shared

• To advertising companies or marketing agencies.
• To data brokers or any data trading entities.
• To any unrelated third party.
• For any purpose other than those you have explicitly consented to.

Cookies are small text files stored on your browser or device. BD Baje uses cookies to improve your experience.

What cookies we use

You can disable optional cookies through your browser settings. Please note that disabling essential cookies may limit certain features of BD Baje.

Bd baje does not retain your data longer than necessary. Retention periods depend on the purpose and applicable legal requirements:

• Account Information: For the duration of active account use, and 30 days after closure.
• Financial Transaction Records: Up to 7 years, as required by law.
• KYC Documents: 5 years after account closure (in accordance with regulatory requirements).
• Support Conversation: 2 years after resolution.
• Log files: 90 days.
• Cookie data: Varies by cookie type (see table above).

After the specified retention period, data is automatically and securely deleted.

BD Baje gives you full control over your personal data. Your rights include:

BD Baje strictly prohibits account registration by anyone under 18 and does not collect any information from minors.

• Age verification is mandatory at the time of registration.
• Any account found to belong to a minor will be immediately suspended and all associated data permanently deleted.
• If you believe your child has accidentally created an account, please contact us immediately.

Bd baje protects your data using the highest industry security standards. Our technical and organizational safeguards include:

Technical safeguards

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• End-to-End Encryption: Stored sensitive data is encrypted.
• Two-Factor Authentication (2FA): Additional login protection.
• Firewall: Advanced network security measures.
• Real-Time Monitoring: 24/7 system monitoring.
• Regular Audits: Annual security audits conducted by third parties.

Organizational Safeguards

• Data access is restricted to authorized personnel only.
• Data protection training is mandatory for all staff.
• Users will be notified within 72 hours in the event of a data breach.

BD Baje may update this Privacy Policy from time to time. In the event of any changes:

• For significant changes, you will be notified at least 30 days in advance via email or in-app notification.
• The "Last Updated" date at the top of this page will always reflect the most recent revision.
• Significant changes may require your fresh consent.
• Continued use of BD Baje after any changes takes effect constitutes acceptance of the updated policy.

Previous versions are kept in our archive. Contact support if you'd like to review them.

For any privacy-related questions, concerns, or requests to exercise your rights: